Printdirect.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us.
All data is processed and stored in Tustin, California.
When you visit our site, we collect some data about you including your IP address. Your IP address is used for Printdirect.com internal use only and helps us diagnose problems with our server and administer our web site. We also automatically track certain information about your activities on our web site. We use this information to do internal research on your interests and to help us better understand and serve you. This information may include click stream data and what browser you are using.
Use of Information:
To carry out certain business functions, such as order fulfillment or e-mail delivery, we may hire other companies to perform these functions on our behalf. These companies have access to the information needed to perform their functions, but are required to keep it secure and confidential and not use it for any other purpose than completing their contractual requirements to Printdirect.com.
Any billing information you submit is used in billing for the specific transaction in which the information was submitted unless otherwise disclosed. Billing information is stored for a time on our secure servers to allow the processing of refunds or to respond to customer inquiries.
When you sign up for an account or volunteer information to Printdirect.com we require your name and e-mail address. Your e-mail address allows us to contact you with confirmation of your account opening, order confirmations and updates and with your permission, for internal marketing purposes. When placing an order or responding to a Printdirect.com survey, Printdirect.com may also request your shipping address, telephone number, or other demographic information. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. With your permission, it may also be used by our marketing partners to bring you offers of interest.
Printdirect.com may use aggregate, non-personally identifying information for purposes that we deem necessary. For instance, we will use this non-identifying and aggregate information to better design our web site and to share with advertisers for marketing and promotional purposes. However, in these instances we do not disclose anything that could be used to identify you. We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described herein without providing you an opportunity to opt-out of such operations.
With your permission, Printdirect.com may occasionally make your name, e-mail address or mailing address available to carefully selected, reputable organizations whose products we think might interest you for the purposes of marketing their products or services to you via e-mail or postal mail.
It is possible that in the future Printdirect.com or its assets may be acquired by another company. It is also possible that Printdirect.com may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information may be transferred to the new business entity as one of Printdirect.com's assets.
While extremely rare, it is our policy to cooperate with law enforcement or other official investigations if we receive an official request for information pertaining to an on-going investigation.
How to access or correct your information:
As a registrant of our site you can access all of your personally identifying information that we collect online by logging onto your account and selecting My Profile from the My Account section of the website. You must be logged in with the username and password you indicated at the time the account was created in order to view your account information and make any changes.
How to opt-out:
If you do not wish for your e-mail address or name to be shared with other organizations or you do not wish to receive e-mail from Printdirect.com not pertaining to your orders or account simply indicate this preference in your account either during registration or by updating your preferences in "My Profile" and removing the check mark next to the type of communication you wish not to receive.
You may request deletion of your Printdirect.com account by contacting Customer Care at support@Printdirect.com. Please note that some information may possibly remain in our archived records after your account has been deleted.
You may also request to be removed from our mailing lists by writing to:
Online Orders Department
15201 Woodlawn Avenue
Tustin, California 92780
We use Secure Socket Layer (SSL) technology, which is supported by the vast majority of modern Internet browsers. SSL works best when you are using the latest 128-bit encryption versions of either Microsoft Internet Explorer or Netscape Navigator.
SSL technology represents the highest level of security available on the Internet. It automatically encrypts information traveling over the Internet, verifies the identity of the transacting servers through certificates and digital signatures, and confirms that the integrity of message content is maintained throughout transmission.
Printdirect.com's minimum requirement for transactions is the standard 40-bit or 56-bit encryption supported by the Internet Explorer 5.0 browser. If you are not using this browser, please refer to your browser's documentation for information on its security features.
At Printdirect.com, your sensitive information is password protected, adding to the level of security offered by SSL technology. When you establish an account at Printdirect.com, you choose a unique password for your account. You may change the password as often as you wish by going to My Profile and selecting "Submit".
Problems Signing In:
To ensure protection of your confidential information, we have carefully designed a process to assist you when you have trouble signing in. In most cases, problems signing in result from the submission of an unrecognized e-mail address and/or password.
If you are having trouble signing in to our site now, please contact Support at 866-515-PRINT.
Printdirect.com sends you an e-mail notice confirming acceptance of each order you place. If you receive a confirmation for an order you did not place, please call us immediately at Support at 866-515-PRINT.